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Intermediate Windows and Desktop Support

MSI Systems Integration Ltd., The ITeam, is a Calgary-based Information Technology Services Provider, proud to be the 2004 and 2005 Consumers Choice Award winner for Business Excellence in Computer Consultancy. Please browse our web site for more information, don’t miss the Customer Commitment link. We offer a fast-paced, dynamic work environment using a variety of technologies and network configurations. Click ITeam Partners for more information. The ITeam is looking for candidates who have a passion for information technology (IT) - technically focused people who understand why businesses use information technology and are committed to assisting in making IT an effective means to meeting business objectives. This position will be focused on all aspects of desktop and end user support (hardware, Windows and applications) as well as Windows server administration and network support (email, internet access, TCP/IP). The position will support multiple clients.

We are we looking for:

• at least a university degree OR 2-year technical school diploma in an IT discipline

• 2 - 4 years progressive experience supporting business networks

• Microsoft certifications in currently supported Microsoft technology. MSI considers current certifications from other vendors (hardware and software) an asset for this position.

• experience in supporting multiple server and desktop operating systems in a single network

• exposure to all aspects of business networks – end-user support, security, backup and recovery, disaster recovery, desktop and software version management, etc.

• candidates who work well independently and to whom being an effective team member is important

• versatility and flexibility – a willingness to tackle any task, ranging from day-to-day desktop support to network architecture

• Well developed troubleshooting skills. You are capable not only of solving the problem yourself, but also of managing the process of insuring the problem gets resolved - including managing the efforts of others.

• Exceptional interpersonal skills – oral and written communication are top notch and timely, you relate well to people and understand priorities.

The content of the MSI Customer Commitment link reflects your personal philosophy.

Please submit your resume, in confidence, to sirecruiting@theiteam.ca, or to MSI Systems Integration Ltd. Suite 600, 100 4 Avenue S.W. Calgary, Alberta T2P 3N2 FAX: (403) 237-8335

Only those candidates with relevant qualifications will be considered.

The ITeam - A Service Division of MSI Systems Integration Ltd., Calgary, AB, Canada


What is the recipe for successful achievement? To my mind there are just four essential ingredients:

Choose a career you love, give it the best there is in you, seize your opportunities, and be a member of the team.

Benjamin F. Fairless


A division of MSI Systems Integration LTD.