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Windows Network/Systems Engineer

The ITeam is looking for Calgary-area candidates who have a strong passion and aptitude for information technology (IT), with 3 to 5 years experience.

The Job

  • Client relationship management as part of MSI’s client support team – participating in ongoing support and service delivery, needs analysis, solution design & delivery

  • All aspects of Windows network and system administration. Supporting multiple clients & networks, on-site and through remote access. Desktop and end-user support (hardware, Windows and applications). * Support of LAN/WAN technology and connections.

  • Help Desk & Network Operations Centre (NOC) support.

The Iteam is looking for:

  • University degree or 2-year technical diploma - IT discipline (Mandatory)

  • 3 - 5 years progressive experience supporting Windows 2003/2008 networks in the business world (Mandatory)

  • Network administration experience (capable)

  • Experience supporting multiple server and desktop operating systems in a single network (Capable)

  • MS Exchange, Terminal Services, SQL Server and Sharepoint administration (Capable)

  • Thorough knowledge of Windows Active Directory (Capable)

  • Firewall, router, TCP/Ip and internet connectivity configuration experience (Capable)

  • Experience administering VMWare (Desired)

  • Experience with all aspects of business networks – end-user support, security, backup and recovery, disaster recovery, desktop and software version management (Capable)

  • A customer service focus – demonstrated experience utilizing the whole team to best advantage to meet client needs. (Capable)

  • Candidates who work well independently and who can demonstrate their experience being an effective team member (Mandatory)

  • Versatility and flexibility – a willingness to tackle any task, ranging from day-to-day desktop support to network architecture design (Mandatory)

  • Well developed troubleshooting & problem management skills. You take the initiative in the troubleshooting and problem resolution process and you understand how to manage the process of insuring the problem gets resolved, including managing the efforts of others. (Capable)

  • Exceptional interpersonal skills; you relate well to people and understand priorities, you can explain technical concepts in non-technical terms (Capable)

  • Exceptional English language skills: oral and written English communication are top notch and timely (Mandatory)

  • MCSE in currently supported Microsoft technology (Desired).

  • Current certifications from other vendors considered an asset. (Desired)

  • MUST have own vehicle during working hours, for dispatched work (expenses reimbursed) (Mandatory)

  • At www.theiteam.ca the Customer Commitment reflects your personal philosophy.

ONLY candidates local to the Calgary area, currently authorized to work in Canada, with relevant qualifications will be considered. Only candidates chosen for interview will be contacted.

Please submit your resume in Word or PDF to SIRecruiting@TheITeam.ca (NO agents, phone calls or walk-ins, please)

MSI Systems Integration Ltd. (The ITeam) 200, 1210 8th Street SW Calgary, AB T2R 1L3 Attention: Technical Hiring

The ITeam - A Service Division of MSI Systems Integration Ltd., Calgary, AB, Canada


What is the recipe for successful achievement? To my mind there are just four essential ingredients:

Choose a career you love, give it the best there is in you, seize your opportunities, and be a member of the team.

Benjamin F. Fairless


A division of MSI Systems Integration LTD.